Shipping policy
Lurexia Shipping Policy
Thank you for shopping with Lurexia. Please read this shipping policy carefully before placing your order.
ORDER PROCESSING
All orders are processed within 3-4 business days. Orders are not shipped or delivered on weekends or holidays.
DELIVERY CHARGES
A flat $4 delivery fee applies to all orders across Lebanon.
DELIVERY TIME
Delivery times are estimated and commence from the date of order processing. It typically takes 3–4 business days for orders to be delivered within Lebanon.
Please note that delivery times may vary during peak periods or due to adverse weather conditions. During checkout, we strive to provide you with the most accurate delivery time for your specific location.
ORDER TRACKING
Once your order has been shipped, you will receive an email confirmation with tracking information. Use this information to track the delivery status of your order.
INTERNATIONAL SHIPPING
Unfortunately, Lurexia does not currently offer international shipping.
ADDRESS INFORMATION
It is the customer’s responsibility to provide accurate shipping address information. Lurexia is not responsible for lost or misrouted packages due to incorrect address details provided during checkout.
DELIVERY DISCLAIMERS
- Customs and Taxes: Lurexia is not responsible for any customs or taxes applied to your order. Any fees imposed during or after shipping (tariffs, taxes, etc.) are the customer’s responsibility.
- Damages and Loss: Lurexia is not liable for products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier or our support team directly to file a claim.
- Save all packaging material and damaged goods before filing a claim.
- Save all packaging material and damaged goods before filing a claim.
If you have any questions about our shipping policy, please contact us at lurexia@gmail.com.
Thank you for choosing Lurexia!